Return & Refund Policy

At Equiedge, we strive to provide you with high-quality equity research reports and services. If you are not satisfied with your purchase, we offer a straightforward return and refund policy to ensure your satisfaction.

 

Returns
We accept returns of our equity research reports within [number of days, e.g., 7 days] from the date of purchase. To be eligible for a return, the following conditions must be met:
1. The request for a return must be made within the specified return period.
2. The equity research report must not have been fully utilized or shared with third parties.
3. The report should be in its original, unaltered condition.

 

Refunds
Once your return request is approved and the eligibility criteria are met, we will initiate the refund process. The refund will be processed using the original payment method used during the purchase. Please note that it may take a few business days for the refund to be reflected in your account.

 

Refund Exceptions
1. Used or Shared Reports: We do not offer refunds for equity research reports that have been fully utilized or shared with third parties.
2. Subscription Services: For subscription-based services, such as monthly or annual research packages, we do not provide pro-rated refunds for the unused portion of the subscription period. However, you can cancel your subscription at any time, and it will not renew at the end of the current billing cycle.
3. Third-Party Platforms: If you purchased our equity research reports through third-party platforms, such as marketplaces or resellers, their refund policies may apply. Please refer to their specific terms and conditions for information about returns and refunds.

 

Requesting a Return or Refund
To initiate a return or request a refund, please follow these steps:
1. Contact our customer support team at [email address or phone number].
2. Provide your order details and the reason for the return or refund request.
3. Our team will review your request and get back to you with further instructions.

 

Unforeseen Circumstances
In case of unforeseen circumstances, such as technical issues, inaccuracies in the reports, or other service-related issues, we encourage you to contact our customer support immediately. We will make every effort to address and resolve the issue promptly.

 

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us. Thank you for trusting EquiEdge. We value your trust and strive to provide you with valuable equity research services. Our goal is to ensure your satisfaction and address any concerns promptly and fairly. Thank you for choosing Equiedge for your equity research needs.